Client testimonials
What our clients say.
Feedback from clients across business, government and the not-for-profit sector.
Trusted by organisations across Australia and globally
Client testimonials
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“We have worked closely with the Marketsoft team for many years. We find their service to be extremely professional, of a high integrity, and solutions orientated. … We have seen much improved results by working with Marketsoft and highly recommend their services.”
“Marketsoft offers excellent quality service, the team provide extremely prompt service & timely delivery. The team always attempt to work within our processes and client pricing which allows us a win/win situation with our clients and our business.”
“We have found Marketsoft filtering processes gives our charity clients an especially good outcome with Direct Mail data, and we find the consistency of data quality offered promotes client satisfaction and longevity.”
Wendy Syme Operations Manager, BuzzSaw Media -
“Sometimes great things can come out of the most unexpected situations, and for us, meeting Marketsoft was one of them. Not only did they provide a solution for a years-long data issue we were struggling with, but they also developed an approach for an opportunity we didn’t even know we had.”
“In an impromptu 5 minute conversation with Marketsoft, they identified it was easy for them to fix, and then they did. I wasn’t expecting to get such a big result from such a small chat.”
“In a case of pure serendipity, I had a data issue that had been haunting me for years. In an impromptu 5 minute conversation with Marketsoft, they identified it was easy for them to fix, and then they did. I wasn’t expecting to get such a big result from such a small chat.”
Craig Hockley Head of Marketing, Guild Insurance -
“The response from the reactivated donors you supplied has been encouraging so far. Plus we received a $3k donation today (the average cost of a home in Asia Pac where we work) from a donor whose address was updated. So it has more than paid for itself.”
“Thought you’d be pleased to know that the response from the reactivated donors you supplied has been encouraging so far. Plus we received a $3k donation today (the average cost of a home in Asia Pac where we work) from a donor whose address was updated. So it has more than paid for itself. Thanks from Arjuna and I, and on behalf of the partner family who will now have a safe, decent home to live in.”
Daniel Peyton Habitat for Humanity -
“The Marketsoft team went above and beyond on all deliverables … The outcome for us is that we now have well-defined data and a CRM that will guide our business operations and be a reliable central source of truth.”
Alyce Simmonds Marketing and Communications Executive, The Royal Hospital for Women Foundation -
“The team at Marketsoft have added real value to our enterprise. Agile, hardworking, and solutions focused. Smart but relatable. Most worthy of high praise. They have my respect.”
Malcolm Pittendrigh National Director, Salvos Funerals -
“Marketsoft has made an indelible imprint on my business. It has given me insights into my business that I previously wasn’t aware of - both good and bad. It has offered up solutions and helped to implement them in quick time. These are people I trust.”
Michael Schreck Owner / Director, Third Party Capital -
“Marketsoft’s partnership delivered best-in-class data management, quality, privacy, and insight - turning a baseline campaign into a launchpad for scalable growth. We now have the foundation and the roadmap to support the Baker Institute’s long-term vision.”
Charlotte Valentini Acquisition Lead, Baker Heart & Diabetes Institute -
“Daniel was extremely friendly and helpful, and knew exactly what we needed!”
Nicole Tomasella Carnival Australia -
“The pre-service and support offered by Daniel was very professional. Alonso was the technician who worked onsite at Revenue NSW. His work was of a very high standard and was very knowledgeable in respect to RedPoint.”
Colin Hadland Manager Data Management Analytics, Revenue NSW -
“Positive experience, responsive to questions and requests, good results off the back of your data.”
Maddalena Rossi Vision Australia -
“They are helpful and efficient and they answer all my questions, no matter how basic.”
Brenda Kaplan Engagement Manager, Jewish House -
“The process was really clear, easy and straightforward. Your help was really timely as well.”
Jacqueline Lejarzo Starlight Children’s Foundation -
“Excellent customer service, diligent work. Experience has been great, happy with virtual meetings and occasional in person to present bigger projects. Thanks team!”
Regan Bembridge National Marketing Manager, Simonds -
“Working with Marketsoft has been a great experience. Recent changes to the return file template have also really helped.”
Sandy Inglis Head of Client Services, Cornucopia Fundraising -
“Excellent service and clear reports.”
“All went very smoothly.”
Kim Spiro IFAW -
“It has been really a great experience working with you guys. I want to thank you for all your assistance and also for the way you guys always address concerns/questions we’ve had in relation to our operation which actually made the work easier for us…”
Mauricio Serna Data Science - IT&T Projects, 3M -
“Exceptional service, clear and quick responses. A proactive response to overcoming any issues and a friendly approach to go with it. Could not recommend highly enough.”
Andrew Dean Kessler Group -
“I found Marketsoft to be exceptional throughout the process and would not hesitate on using you again. Exceptionally helpful with the process from beginning to end. Many thanks”
Amanda Oliver List Connect -
“Very professional, always following up with clear precise feedback to all questions in a timely manner. Pleasure to deal with. Pricing falls within our budget for this procedure.”
“Good communications, fast turnaround with work and was able to fix issue with email data issue immediately.”
Amit Singh The Bradford Exchange -
“I can always rely on Marketsoft to manage the job with zero hiccups and full customer service and solutions (if required). Thank you”
Caela Witherdin Kessler Group -
“Excellent work. Fast response & extremely helpful.”
David Ballance OnePath (ANZ Bank) -
“I’m very pleased with the recent job. Being my first acquisition to coordinate, and with the recent change in staff, I’d found Daniel to be very helpful with filling us in on aspects we weren’t sure of, advising on previous practices and also making suggestions.”
“I’m very pleased with the recent job. Being my first acquisition to coordinate, and with the recent change in staff, I’d found Daniel to be very helpful with filling us in on aspects we weren’t sure of, advising on previous practices and also making suggestions. Both data analysts seem to be very competent and also were a pleasure to coordinate with. To summarise my opinion of Marketsoft based on this job, your company is flexible, efficient and proactive.”
“Flexibility and understanding our needs, also putting in extra time to get the job done despite our short timeline available.”
David Hajdu Guide Dogs NSW/ACT -
“I always experience great service with no problems.”
Dee McNair Seton -
“I would not hesitate to recommend Marketsoft. ANZ Wealth (formerly ING Australia and ANZ Funds Management) has used Marketsoft for perhaps 15 years.”
“I would not hesitate to recommend Marketsoft. ANZ Wealth (formerly ING Australia and ANZ Funds Management) has used Marketsoft for perhaps 15 years. I have personally used them for the 7 years I have been at ANZ and a further 10 years prior to that when I was working for ReMark. Their particular strength is in data manipulation, cleansing, transfer and storage, particularly data for marketing purposes. I have found them to deliver quickly, on time and to the quoted price. They are comfortable working to an agile model where the requirements are fluid.”
John Armstrong ANZ Global Wealth -
“Great service and project was completed on-time and on-brief. Thank you!”
Lee Carter Brady Corp -
“Quick, efficient, ready to answer my questions.”
Lisa Miller Cerebral Palsy Alliance -
“Marketsoft always does a very professional job and despite having some hiccups over the last few months in our processes due to a change in staff, you have responded well to my concerns.”
“Marketsoft always does a very professional job and despite having some hiccups over the last few months in our processes due to a change in staff, you have responded well to my concerns. I am looking forward to building a strong working relationship with the new team. Marketsoft is very flexible to our needs and we value the long standing relationship that Brady/Seton has had with Marketsoft over the many years we have been working with you. Thanks.”
“Responsive to additional requests needed this month, processing was good and done in a timely manner.”
Lisa Roberts Brady Corp -
“You guys worked extremely promptly to my last minute request.”
Lyndall Velocity Frequent Flyer -
“Prompt in responding and quick turnaround as well as flexible arrangement with payment.”
Mandy Leong American Express -
“Great service as usual.”
Mark Huntingford Contactability -
“The team’s attitude sets them apart from others I’ve worked with. The positive, can-do mindset that is driven to solve problems has propelled our business objectives beyond expectations. I highly recommend you work with Daniel and his team.”
Mei-Chin Tan Head of Marketing Communications, Comexposium -
“Flexibility and client service is excellent.”
Michael Bosevski Citibank -
“Your score is a ‘10’, as per usual.”
Michelle Willis Bauer Media -
“Always easy to work with the team and you delivered what I asked for - in a timely fashion. Thanks!”
Rebekah King Childhood Cancer -
“Prompt response times and service.”
Roshan Singh The Wine People -
“We are always very happy with the services provided by Marketsoft. The attention to detail and account servicing are always at the highest level, and we would not hesitate to recommend Marketsoft to other clients.”
Silvana Taleski Kessler Group -
“Quality & communication.”
“Very responsive and always helpful.”
Stephen Mijakovski OnePath (ANZ Bank) -
“I really appreciated your responsiveness to our project and understanding how to map the requirements to our budget.”
Wayne Sampson Vision Australia
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