How we help
The foundation that makes everything else trustworthy. Data quality, compliance, privacy, regulatory readiness, and stewardship. We ensure the data your organisation runs on is accurate, secure, and fit for purpose.
Sound familiar?
Where you are now
Our approach
Most work moves through three stages. You can start with whichever one you need.
Get the foundations right. Understand where you are, where you’re going and what needs to change.
Bring data, technology, people and processes together to turn plans into meaningful change.
Build stronger, more connected and capable organisations, ready for whatever comes next.
Products and packaged services
Packaged service · For not-for-profits
An assessment of your not-for-profit’s data, with a report on what to fix.
Packaged service · For businesses
A diagnostic of your revenue system, with a prioritised roadmap.
Packaged service · For businesses
Managed audience intelligence for business-to-business events.
Client stories
Community services
What was in the way
Data integrity issues in the CRM were limiting donor communication.
What we did together
Better data integrity and deduplication, with ongoing support for donor management.
“They are helpful and efficient and they answer all my questions, no matter how basic.”
Hospital foundation fundraising
What was in the way
The CRM couldn’t produce a single, unified record for each donor, the “golden record”.
What we did together
Donor records were consolidated, cleansed and imported into Salesforce.
What changed
Donor records became consolidated, accurate, and complete, unveiling the golden record.
“The Marketsoft team went above and beyond on all deliverables … The outcome for us is that we now have well-defined data and a CRM that will guide our business operations and be a reliable central source of truth.”
In their words
“Marketsoft’s partnership delivered best-in-class data management, quality, privacy, and insight - turning a baseline campaign into a launchpad for scalable growth. We now have the foundation and the roadmap to support the Baker Institute’s long-term vision.”
“We have found Marketsoft filtering processes gives our charity clients an especially good outcome with Direct Mail data, and we find the consistency of data quality offered promotes client satisfaction and longevity.”
Insights
Guide
A practical guide to help Australian not-for-profits adopt AI responsibly and protect donor and client data.
Checklist
A simple internal checklist to help charities identify data issues that may be limiting fundraising and reporting.
Case study
How our not-for-profit client* navigated cybersecurity and data breach concerns to emerge stronger and more resilient.
White paper
This white paper explores why information security is no longer just a technical concern. It is a governance priority for boards and leadership teams, and outlines how ISO 27001 provides a practical framework to strengthen and protect it.
Book
Building Trust and Protecting Your Data. By Michael Mocatta and Richard Harris.
Start here
Complimentary session
A free 30-minute conversation about where you are, what’s in the way and where to start, whatever the problem.
Find out more : Discovery sessionWho leads this work
You won’t get passed between departments. You work directly with the people who understand the detail.
Or call +61 2 9432 7400
Chief Executive Officer
We’d like to use analytics cookies to understand how our website is used, so we can improve it. They’re only set if you accept. See our Cookie Policy.
