For a sector built on doing good, Australia’s not-for-profits now face a confronting reality: doing good is getting harder. With more than 60,000 registered charities all vying for limited funding, attention, and impact, the space has become increasingly crowded—and competitive. It’s a conversation few want to have, but one that can no longer be ignored. The elephant in the corner is fragmentation, duplication, and inefficiency—issues that are quietly eroding the sector’s ability to deliver lasting change. This article unpacks the roots of the problem, the pressures driving it, and what must happen next to build a more sustainable future for the causes that matter most.

The Australian not-for-profit (NFP) sector is a cornerstone of the nation’s social fabric, tackling pressing issues ranging from poverty and environmental degradation to healthcare and education. Yet, lurking beneath its noble mission is an unspoken challenge: the ballooning number of NFPs and the intensifying competition for finite resources, funding, and donor attention.

Australia boasts one of the world’s most permissive environments for establishing NFPs, with a streamlined registration process overseen by the Australian Charities and Not-for-profits Commission (ACNC). This accessibility has spurred a proliferation of organisations, fostering innovation and diversity in addressing societal needs. However, it has also created a crowded landscape where fragmentation, overlap, and inefficiency increasingly undermine the sector’s collective impact. With over 60,000 registered charities vying for support, critical questions arise: Is this growth sustainable? Are resources being used effectively? And how can the sector adapt to deliver maximum value in an era of rising demand and shrinking budgets?

The Ageing Population Challenge

Australia’s demographic trajectory amplifies these concerns. The nation’s population is ageing rapidly, with the proportion of Australians aged 65 and over projected to surpass 22% by 2066. This shift is placing unprecedented pressure on healthcare, aged care, and workforce systems, creating a perfect storm of need that NFPs are scrambling to address.

The aged care sector exemplifies this strain. Workforce shortages—exacerbated by low wages and high burnout— ombined with stringent regulatory requirements and escalating costs, have left providers struggling to meet demand. Many older Australians prefer community-based care over residential facilities, yet funding and infrastructure for such services remain inadequate. Dozens of NFPs have emerged to fill these gaps, but their efforts are often siloed. Administrative inefficiencies further erode impact, as organisations spend heavily on compliance and marketing rather than direct care.

Economic headwinds compound the issue. Productivity growth has stagnated, while government spending on pensions, healthcare, and aged care continues to climb. Aged care expenditure alone will double by 2040. As public coffers tighten, reliance on government grants becomes less viable. Combined with a crowded field competing for donations, the sector faces a sustainability crisis that demands urgent attention.

The Fragmentation Problem

With over 60,000 registered charities under the ACNC, Australia’s NFP sector is a sprawling ecosystem. While this diversity reflects a vibrant civil society, it also reveals a troubling reality: too many organisations chase similar goals, resulting in redundancy and waste. This fragmentation manifests in several key challenges:

• Duplication of Services: Multiple NFPs often target identical causes—think homelessness, mental health, or environmental conservation—operating in parallel rather than in partnership. For example, several charities might run separate food relief programmes in the same city, each with its own staff and overheads, when a coordinated effort could serve more people with fewer resources.
• Competition for Funding: Government grants, corporate sponsorships, and individual donations form a finite pool, yet the number of players keeps growing. This zero-sum game has sparked a fundraising arms race, with charities investing heavily in campaigns to outshine rivals, often at the expense of their core missions.
• High Administrative Costs: Smaller NFPs, in particular, grapple with disproportionate overheads. A 2023 ACNC report found that some organisations spend up to 40% of their budgets on administration, marketing, and compliance—funds that could otherwise reach beneficiaries.
• Donor Fatigue: Australians are generous, contributing over $13 billion annually to charities, according to Philanthropy Australia. However, the barrage of appeals from overlapping NFPs risks overwhelming donors, who may disengage or spread their contributions too thinly to make a meaningful difference.

This fragmentation doesn’t just strain resources—it erodes trust. When donors see similar organisations soliciting funds for near-identical causes, scepticism creeps in: Who’s truly making an impact?

Competition for Funding: A Zero-Sum Game?

The funding squeeze has forced NFPs to evolve, adopting strategies once reserved for the corporate world. While overall donation amounts have risen—reaching $13 billion annually—the picture is less rosy beneath the surface. A KPMG analysis of the latest tax data revealed that less than 30% of Australians made tax-deductible onations, with the average contribution totalling $1,067. More alarmingly, the proportion of taxpayers donating has eclined over the past decade, with the number of donors dropping by 270,000 since 2014. This translates to an estimated $300 million in lost opportunity each year for NFPs, as financial pressures—rising living costs, tagnant wages, and economic uncertainty—deter individuals from giving. For a sector already stretched thin, this shrinking donor base intensifies an already fierce competition for funds, pushing NFPs to adapt or perish. Key trends include:

• Differentiation: To cut through the noise, charities must articulate a clear, unique value proposition. For instance, organisations like Beyond Blue distinguish themselves with evidence-based mental health programs, while others lean on niche missions to attract specific donor segments.
• Professionalised Fundraising: NFPs are increasingly hiring seasoned fundraisers, harnessing data analytics to target high-value donors, and rolling out polished marketing campaigns—think slick videos and influencer partnerships—to boost visibility.
• Revenue Diversification: Reliance on grants and donations is giving way to creative income streams. Social enterprises—like The Big Issue’s magazine sales—or fee-for-service models, such as training programs, are gaining traction. Partnerships with businesses also offer mutual benefits, blending profit with purpose.
• Collaboration and Mergers: A small but growing number of NFPs are pooling resources through mergers or joint initiatives. The 2021 merger of two Victorian disability charities, for example, slashed administrative costs and expanded service reach—a model others could emulate.
• Transparency and Accountability: Donors demand clarity on how their money is spent. Annual reports with detailed breakdowns and real-world impact stories—like lives saved or trees planted—are now table stakes for building trust.
• Impact Measurement: Data-driven storytelling is no longer optional. Funders, from government bodies to private philanthropists, expect rigorous metrics—think cost-per-outcome ratios or longitudinal studies— to justify support.

These adaptations signal resilience, but they also underscore a harsh truth: only the most strategic and adaptable NFPs will thrive in this Darwinian funding landscape.

The Role of Technology

Technology is a double-edged sword for NFPs. Smaller organisations often lack the budget or expertise to keep pace, grappling with cybersecurity risks and outdated systems. Yet, for those that embrace it, digital tools unlock transformative potential:

• Online Fundraising: Platforms like GoFundMe and subscription models—think monthly giving via apps have democratized philanthropy, enabling NFPs to tap global audiences.
• Operational Efficiency: Customer relationship management (CRM) systems, automation software, and analytics streamline donor tracking, campaign management, and resource allocation, freeing staff for frontline work.
• Community Engagement: Social media amplifies reach, while virtual events—like online galas or
  webinars—connect supporters across vast distances. Digital storytelling, blending video and infographics, brings missions to life.
• Collaboration Platforms: Cloud-based tools enable real-time coordination between NFPs, reducing overlap. Imagine a shared database linking food banks to avoid duplicating deliveries—a simple fix with outsized impact.

The catch? Bridging the digital divide requires investment—something many cash-strapped NFPs can’t afford without external support.

The Future of the NFP Sector

To secure its future, Australia’s NFP sector must confront its growing pains head-on. Several strategies could pave the way:

• Stronger Regulation of NFP Registration: The ACNC could tighten entry criteria, prioritising organisations with distinct missions or proven impact. A cap on new registrations in oversaturated cause areas—like animal welfare, with over 1,000 charities—might curb fragmentation.
• Encouraging Consolidation: Tax incentives or grants for mergers could nudge NFPs toward collaboration, mirroring successful models in the UK, where charity mergers have surged since 2015.
• Outcome-Based Funding: Governments and philanthropists should prioritize results over sentiment, channelling funds to programs with measurable outcomes—say, reduced hospital readmissions—rather than spreading resources across redundant players.
• Greater Donor Education: Campaigns to inform the public about choosing high-impact charities—perhaps via an ACNC-led rating system—could steer donations to efficient operators, sidelining less effective ones.

Final thoughts

Australia’s NFP sector is at a crossroads. Its remarkable contributions to society are undeniable, yet its unchecked expansion has bred inefficiencies that threaten its long-term viability. Fragmentation and cutthroat competition for scarce resources are not mere growing pains—they’re existential challenges demanding bold action.

The path forward lies in adaptation: NFPs must embrace collaboration, harness technology, and double down on
measurable impact. Equally, donors, policymakers, and sector leaders must champion a leaner, more strategic philanthropy ecosystem. Only by addressing the elephant in the corner can Australia’s not-for-profits transform competition into cooperation, ensuring they don’t just survive—but thrive—in delivering meaningful change.

At Marketsoft, we recognise the challenges outlined above because we work alongside not-for-profits every day to help solve them. With over 35 years of expertise in data, digital, and governance, we empower NFPs to better understand their supporters, reduce duplication, and make every fundraising dollar count. Whether it’s improving donor data quality, building scalable supporter journeys, or uncovering untapped opportunity within your CRM, our mission is to help you do more with less—so you can focus on impact, not inefficiency.