Our model is a little different to some. We don't come with rate cards, cheesy sales pitches, or one-size-fits-all solutions.
We take the time to engage with our customers collaboratively (hold the gasps, please), and understand their real requirements. We believe there are always many ways to solve a problem, and so we aim to find the one which satisfies our customer's needs within the constraints present. We value our relationship with a customer more than any short-term project, and try to keep the long-term success of our engagement as our guiding force.
We use a cross-functional team to collect requirements; a combination of BA and solution architect experts work through a given project's scope before any commercial conditions are formed.
We endeavour to make our pricing as flexible as the scope it reflects. We believe that commercial success comes only from creating win-win outcomes, and so we focus on the long-term viability of a solution over any short-term win.
I can always rely on Marketsoft to manage the job with zero hiccups and full customer service and solutions (if required). Thank you!
Prompt response times and service.
Great service and project was completed on-time and on-brief. Thank you!
Good communications, fast turnaround with work and was able to fix issue with email data issue immediately.
Exceptional service, clear and quick responses. A proactive response to overcoming any issues and a friendly approach to go with it. Could not recommend highly enough.
Very responsive and always helpful.
The team at Marketsoft know their stuff. Their passion about ‘everything data’ combined with their understanding of direct marketing and genuine desire to help businesses to increase both the accountability and effectiveness of their campaigns, means that they’re a real asset to have on-board. I highly recommend their services.
Rocket Science Strategic Services
I have always found the Marketsoft team extremely professional, reliable, friendly, knowledgeable and trustworthy. Not only do they offer great service and advice with excellent turn-around times, their prices are unbeatable. For any work involving data processing and database marketing they are one of the best in the marketplace (if not the best).
Daniel was extremely friendly and helpful, and knew exactly what we needed!
Working with Marketsoft has been a great experience.
Marketsoft believe in the power of people. Data, technology, and process are important, but without trust between a working group everything fails. We'd love the chance to talk to you and show you why people-driven marketing technology is so special.