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Category Archives: Privacy

Securing Data Vital to Personalized Customer Experiences

By Andrew Kenney, Smart Data Collective Personalization, the killer user engagement feature, is built on trust and data security. User data, displayed on websites and available through secure APIs, is the new pivot for enterprise IT that will drive the evolution of security practices and customer engagement in 2015 and beyond. However, in an age

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Gmail, Facebook, Skype excluded from Australian data retention

By Josh Taylor, ZDNet Australian law-enforcement agencies will not have legal, direct, warrantless access to customer information for international companies such as Google, Facebook, Twitter, and other communications platforms under the mandatory data-retention legislation. The legislation currently before the parliament will force Australian telecommunications companies to retain an as-yet-undefined set of customer data for a

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Assess Privacy Impacts Of Marketing And CRM to Avoid Claims

By Alan L. Friel, Mondaq Big data and the interactivity of digital marketing are powerful tools for marketers, but consumer data protection laws have evolved in recent years, resulting in new and heightened compliance and risk management issues that need to be addressed when executing advanced advertising campaigns and consumer relationship management (“CRM”) programs. This can

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MasterCard to access Facebook user data

By Beverley Head, The Age Priceless engine: MasterCard will be holding data on consumers’ social media and online habits for the benefit of banks. Photo: Michel O Sullivan MasterCard has signed a two-year deal to access Facebook Asia Pacific user data detailing consumers’ online habits to uncover behavioural insights it can then sell to the

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Should your paycheck dictate your privacy?

insuranceNEWS.com.au The Australian Taxation Office (ATO) has demanded insurers hand over information about high net worth clients, insuranceNEWS.com.au can reveal. Notices served under Section 264 of the Income Tax Assessment Act request details of art collections insured for more than $500,000. “In the course of managing tax compliance of wealthy individuals, the ATO often obtains

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Abbott brings on mandatory data retention in Australia

By Josh Taylor @joshgnosis, ZDNet Attorney-General George Brandis confirmed that the Federal Cabinet today gave in principle support for a new regime that would force telecommunications companies to retain an as-yet-undetermined amount of customer data for up to two years to allow government agencies to access without a warrant as part of law enforcement investigations.

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What data retention is, and why it’s bad

By Bernard Keane, StartupSmart With the Australian government “actively considering” data retention, and Australian Security Intelligence Organisation chief David Irvine telling a Senate committee that it is crucial to intelligence-gathering and that Australians have nothing to fear from it, it’s time for a clarifier on exactly what data retention is and the concerns it raises.

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Global Survey Reveals Impact of Data Breaches on Customer Loyalty

By Anina Steele, DigitalJournal.com 65 percent of adult consumers unlikely to do business again with companies after financial data breach Data breaches have a significant impact on whether a customer will interact with an organization again, according to new research from SafeNet, Inc., a global leader in data protection solutions. The global research surveyed over

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