Author Archives: Joel

Data Tip: Uniting campaigns and results

Depending on the scale and frequency of your marketing campaign calendar, you’ll perhaps understand the importance of managing campaigns on a centralised basis. By leveraging a model by which each campaign can be executed and measured as part of a process, marketers not only expose themselves to a world of efficiencies on offer, but also [...]

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Convincing stakeholders on the importance of data?

For a practical approach to benefiting from quality data refer to the following link: http://rocketscience.com.au/the-importance-of-data/

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Don’t let your single customer view fail

Westpac has been rolling out their single customer view project for 11 years now and are yet to see the finish line. Why? Peter Hanlon, Group Executive at Westpac recently suggested at an ADMA presentation that scope creep from stakeholders is the biggest reason for project failure. The second key failure of many single customer [...]

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Why CRM & Marketing databases should not be confused as the same thing?

Every marketer and business person faces the paradox of comparing one system with many benefits verses many systems with one benefit. We believe most companies fail more in the direct marketing space by choosing one system with many benefits. Competitive advantage comes from doing specific task well. Being limited by a system that is a [...]

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